Parents want answers. Therapists want their time back.
Parent communication that does not require you to be on-call all day.
RelyCare handles routine parent updates through WhatsApp. Parents get consistent information. Therapists get fewer interruptions. The clinic runs with less message fatigue.
Speech Therapy Clinic
online
Sarah's mom, 6:47 PM
Hi! Just checking in — how did today go? She seemed a bit tired when I picked her up
Speech Therapy Clinic, 6:48 PM
Hey! She did really well actually — she was just focused hard today. We got through /r/ blends, 17 out of 24 trials correct which is her best yet. She'll probably want a quiet evening 😄
Sarah's mom, 6:49 PM
Oh that's amazing!! Should we still do the flashcards tonight or give her a break?
Speech Therapy Clinic, 6:51 PM
Maybe just 5 minutes instead of 10 — keep the habit going but don't push it. The auditory cue cards work best for her, I've pinned them to your file so you can pull them up anytime.
Sarah's mom, 6:52 PM
Perfect thank you so much. See you Thursday!
The Core Promise
Keep parents informed without letting follow-ups spill into evenings and weekends.
For Parents
Consistent updates
Parents get session summaries and progress information without chasing the therapist.
For Therapists
Fewer messages
The clinic handles routine updates. Therapists focus on the work that needs them.
How It Works
The workflow should feel lighter with every step.
Step 01
Set up the workflow
Configure what updates get sent and when. Parents know what to expect.
Step 02
Send automatically
Session summaries and progress updates go out through WhatsApp without manual replies.
Step 03
Handle the exceptions
Therapists step in for questions that actually need clinical judgment.
PARENT COMMUNICATION
Session updates sent before parents even ask.
After every session, RelyCare sends a summary through WhatsApp automatically. What was worked on, how it went, what to practice at home. Parents stay informed without the therapist having to remember to follow up.
Speech Therapy Clinic, 4:31 PM
Session note — Liam T. · Tuesday
Worked on /s/ blends in word-initial position. 14/20 trials correct, up from 11 last week. Homework: 5 min daily with the attached card.
📎 homework_liam_week4.pdf
Liam's mom, 4:44 PM
This is so helpful, thank you!! We'll do it after dinner
HOMEWORK DELIVERY
Homework cards sent directly to the parent's phone.
Therapists assign home practice materials in RelyCare. Parents receive them in the same WhatsApp thread — no email, no portal login, no separate app. One place for everything.
Speech Therapy Clinic, 4:32 PM
This week's practice for Liam 👇
📎 s_blends_week4.pdf
📎 minimal_pairs_s.pdf
5 minutes daily is enough. Let us know how it goes!
Liam's mom, 7:14 PM
Just did it with him after dinner, he actually enjoyed the minimal pairs one!
Speech Therapy Clinic, 7:15 PM
That's great to hear — we'll build on that Thursday
REQUESTS & HANDOFFS
Some messages need a real person. You'll know which ones.
When a parent asks to reschedule, requests a progress report, or needs to speak with the therapist directly — those land in your Requests queue. The routine stuff handles itself. The things that need you, reach you.
New Request
Liam's mom is requesting a reschedule for Thursday — ends up in your Requests tab, not in the chat.
Common Questions
The details people usually want before they click deeper.
Does this make communication feel impersonal?
It should do the opposite. The goal is to make routine updates more reliable so the human attention goes where it actually matters most.
Why focus on WhatsApp?
Because it matches the way many clinics and families already communicate in practice, especially in the markets RelyCare is prioritizing.
What kind of clinics benefit most?
Clinics with frequent parent follow-up, heavy message volume, or therapists who feel constantly pulled back into admin between sessions.
Keep Exploring